ABOUT OUR ORGANIZATION

PNCB is the largest and most essential organization for the certification, continuing education, and competency development of nursing professionals who provide care for children, adolescents, and young adults. Established in 1975, PNCB certifies more than 56,000 nursing professionals who actively hold at least one of our four credentials: Certified Pediatric Nurse (CPN), Acute Care Pediatric Nurse Practitioner (CPNP-AC), Primary Care Pediatric Nurse Practitioner (CPNP-PC), and Pediatric Primary Care Mental Health Specialist (PMHS). We’re passionate about the positive impact our services have on nurses, children, and families. And with an annual renewal rate of 96%, PNCB-certified nursing professionals are passionate about holding our credentials.

ABOUT OUR STAFF

We’re a group of 25 highly dedicated, committed professionals passionate about our mission! We consider it a joy to credential our certificants so they can provide best-in-class patient care. We’re also excited to work with each other. So much so, we recently earned a “Best Place to Work” award for cultivating a people-centric culture that respects every person who dedicates their time to our wonderful nurses. Our core values are on full display every day: Integrity, Teamwork and Approachability, Responsive Communication and Service, Supportiveness and Inclusivity, and Excellence.

We’re excited to onboard new staff who share our enthusiasm for service. Ready to join our amazing team?

YOUR ROLE

As our next Director of Exam Development, you’ll project manage the core production processes of PNCB’s four (4) certification examinations. In this highly analytical role, you’ll maintain quality control and maximize efficiencies and security in exam information management. Partnering with other key staff, you’ll communicate with exam-related committee members and item writers and serve as the primary contact for exam development/delivery vendors. While this role is technical in nature, you’ll also work with a variety of personalities in support of multiple committee meetings throughout the year.

You’ll report directly to the Chief Credentialing Officer (CCO), a highly inclusive leader who will empower you to learn and grow in your role. And as a hands-off supervisor, she invites you to bring your expertise to the table to solutionize challenges. You’ll also partner with the Volunteer and Credentialing Program Associate and the continuing education team.

YOUR RESPONSIBILITIES

Project Management:

• Leads the execution of activities for the annual cycle of PNCB’s four (4) secure certification exams, tracking project deliverables and timelines.
• Serves as a primary liaison with PNCB’s test development and test delivery vendor and consultants for production schedules, launching of exam forms for computer-based testing/live remote proctoring, and issue resolution.
• Leads Exam Development team meetings and vendor check-in meetings.
• Finalizes test requirement documents and test forms to ensure all details are accurate prior to launch.
• Collaborates with vendors to maximize utilization of item banking software to establish efficiencies in appropriate item cataloging, keeping the item bank current and streamlined in all attributes.
• Tracks and reports monthly Exam Development activity.
• Directs the foundational activities of Job Task Analysis research, followed by Standard Setting.
• Strategizes with test development vendor to ensure appropriate content is reviewed with volunteers to meet bank deficits or specific needs of planned form launches.
• Reviews, edits, and finalizes vendor-created test reports (administration-level reports and annual report).
• Completes audits of test scores based on PNCB parameters for flagging potentially problematic candidate performances.
• Monitors access to item banking system quarterly; tracks updates to items and ensures correct placement in item bank based on status.
• Critically analyzes and finalizes annual Exam Development Master Schedule through collaboration with vendor and internal teams, and including the volunteer activities calendar.
• Reviews quarterly survey data about candidate testing experiences.
• Participates in periodic environmental scans or analyses of web threats to exam security. 
• Collaborates with the Chief Operating and Financial Officer (COFO) and other Director-level staff to create synergy for organizational-wide projects.

Data Management and Analysis:

• Directs the monthly QC of administration data and monitors pass rates; monitors database updates to ensure score reports accurately display candidate data.
• Provides data analysis and reporting for purposes of candidate remediation as well as individual score file reviews.
• Performs score validation after launch and monitors candidate scores at various intervals.
• Participates in providing annual enhanced reports for nursing programs based on candidate performance.
• Performs annual data analysis on candidate administrations. Performs other data-related analysis as needed.
• Responsible for monthly statistical and QA reporting and annual development and/or review of policies and procedures.

Committee and Volunteer Management:

• Participates in 8-10 in-person Committee meetings, workshops, and virtual reviews per year, as needed.
• Develops knowledge of volunteers to help balance group assignments and understand volunteer skillsets for other PNCB opportunities.
• Serves as a backup for a shared volunteer email inbox.

Other Duties:

• Collaborates with other PNCB teams to build efficiencies and implement enhancements across the organization.
• Provides support for strategic initiatives and ongoing PNCB programs through annual Strategic Work Priorities.
• Other duties as assigned.

QUALIFICATIONS

• Minimum five years’ experience in a similar exam development role.
• Bachelor’s degree and certification preferred, especially ICE-CCP certification.
• Demonstrated proficiency in MS365 (Outlook, Word, Excel, PowerPoint, Teams and SharePoint), Internet platforms and tools.
• Must have advanced data analysis skills to include creating pivot tables, nesting formulas, VLOOKUP, and array formulas with Microsoft Excel.
  • Must be comfortable working with multiple data sets, various file formats (.xlsx, .csv, .xml, .json, etc.) and formatting data for different purposes.
• Demonstrated critical thinking skills with ability to define problems, collect data, establish facts, draw valid conclusions, and effectively present information to executive leadership and staff.
• Excellent organizational and time/project management skills as well as demonstrated self-direction and ability to work independently.
• Excellent verbal and written communication skills; quality interpersonal skills with ability to professionally interact as a team player with diverse populations.
• Ability to accurately edit documents and organize reference materials.

Preferred skills that will ease your onboarding:

• Knowledge of NCCA Accreditation Standards.
• Knowledge of item statistics (CTT).
• Familiarity with platforms: FileZilla, Box, SurveyMonkey, Wufoo and VitalSource.
• Ability to take initiative within scope of position and adapt to shifting priorities.
• Experience working in a small team and handling multiple responsibilities simultaneously.

WHERE YOU’LL WORK:

Since the Exam and CE team works one day/week (Tuesdays) in our Rockville, MD headquarters, it would be preferrable that you live in the Washington, DC metro area. However we are open to non-local candidates provided you are open to traveling to the region 5-6 times/year for Exam Committee meetings, and all-staff events. Note that you’ll need to transport materials to and from meetings, including setup and breakdown (references, materials, projectors, etc.).

SALARY

$120,000 – 130,000 + generous benefits including free single medical coverage, 4% contribution and 2% match to 401K, and the week of off between Christmas and New Years

READY TO APPLY?

Send your cover letter and resume to our recruiter, Shira Lotzar at Purposeful Hire: shira@purposefulhire.com